Website Maintenance Services

Website Maintenance Services

Professional Website Maintenance & Support

We manage your website maintenance so you can manage your business.

With over 15 years of experience, ITDwebdesign.com is one of the top providers of website maintenance services, helping businesses around the world to improve the performance and security of their websites. No matter whether you need regular monthly website maintenance services, or ad hoc support, ITDwebdesign.com has the experience and expertise to meet your company’s web site needs.

We provide website maintenance services to hundreds of websites each month for our clients and we have more experience with website maintenance than most other so-called experts on the web. We have been supporting and maintaining websites since 2004 and we know what it takes to keep your website secure and working smoothly.

Why Consider Monthly Website Maintenance Package?

The majority of the issues we find with a broken or hacked web site is that they are not kept up to date or regularly maintained. By selecting one of our monthly website maintenance packages, you will have peace of mind that your website is in good hands. When you hire us for Website Maintenance Services, we become an extension of your business, and we take that partnership very seriously. Give us a risk-free try for a few months and we are sure you will not be disappointed.

All Monthly Website Maintenance Packages Include The Following

  • WordPress Maintenance
  • Joomla Maintenance
  • Proactive Support
  • Expert Advice
  • Priority Security Updates

  • Content Updates
  • Plugin/Extension Updates
  • Monthly System Checks
  • Expert Website Review
  • Scheduled Backups

  • Dedicated Account Manager
  • Secure Backup Hosting (Off-Site)
  • U.S.A Based Support
  • Uptime Monitoring
  • Professional Service

How Much Does Website Maintenance Cost?

Website maintenance service costs can vary depending on your budget, website, and business. Most brochure-type websites that do not need updates frequently require the least maintenance. Ecommerce websites that have a lot of plugins and more business-critical needs will cost more. We have flexible plans based on the type of business and website you have.

Basic Plan

$79monthly
  • NO CONTRACTS
  • Cancel Any Time
  • Core CMS Updates
  • Plugin/Extension Updates
  • Monthly Security Scans
  • Monthly Offsite Backups
  • Initial Website Audit
  • Email Support
  • Phone Support
  • 24/7 Up-time Monitoring
  • No Content Updates Included
  • One Time Setup Fee $125

Enhanced Plan

$149monthly
  • NO CONTRACTS
  • Cancel Any Time
  • Core CMS Updates
  • Plugin/Extension Updates
  • Weekly Security Scans
  • Weekly Offsite Backups
  • Initial Website Audit
  • Email Support
  • Phone Support
  • 24/7 Up-time Monitoring
  • 30 min. of content updates
  • Monitored Firewall
  • One Time Setup Fee $125

Premium Plan

$299monthly
  • NO CONTRACTS
  • Cancel Any Time
  • Core CMS Updates
  • Plugin/Extension Updates
  • Daily Security Scans
  • Daily Offsite Backups
  • Initial Website Audit
  • Email Support
  • Phone Support
  • 24/7 Up-time Monitoring
  • 1 hour of content updates
  • Monitored Firewall
  • One Time Setup Fee $125

Not sure which website maintenance plan to choose, got a question, or need a custom website maintenance package?

Email us today for a FREE site review or call 1-888-760-0878. Volume discounts are available for all plans.

Frequently Asked Questions About Website Maintenance Packages

What information will you need to get started?

After you sign up, we will email you and ask you for a list of information that we need in order to get started with your selected maintenance plan.

How soon can you get started once I sign up?

Once we receive the requested login and server details from you, we can usually get started within the next business day. We will of course communicate with you first if there are any issues with getting started right away.

Can I upgrade or downgrade my plan?

Absolutely! If at any time you need to upgrade to a larger plan or downgrade your plan based on your changing needs you can. Just give us a call so we can assist you with selecting the correct plan for your website needs.

What if my website is hacked?

Unfortunately, sometimes it happens even to the big guys that have full time security staff. If at any time we find your website has been hacked we will notify you immediately. Our team takes security very seriously and we will work with you to get the hacks removed and get your site as secure as possible.

How do I cancel my service?

Simply contact us directly via phone or email and we will be happy to assist and stop the ongoing charges.

What is the One Time Setup Fee for?

Since we offer a no-contract, cancel at any time policy, we charge a small “One Time Setup Fee” that covers the initial administration overhead labor of getting the site ready for the monthly maintenance services. The first month is the most labor-intensive part of setting up your maintenance plan. This includes the installation of commercial backup software, initial website reviews, initial security audit, hosting review, off-site backup hosting setup, website inventory review, and more.

Do the included content update hours roll over each month?

For plans that include time to update content, those hours do NOT roll over each month. We include the allowable time limits each month if they are needed as a courtesy service. Any hours above and beyond this allowed time will be considered ad-hoc time and performed at our standard hourly billable rate.

What is considered a Content Update?

The following items are considered content updates. All other updates not listed are not considered a “Content Update”.

  • Text – Adding, updating, or deleting any text on your website.
  • Images – Adding, updating, resizing, cropping, or deleting pictures on your website (provided by you).
  • Video – Adding, updating, or deleting videos on your website (provided by you).
  • Links – Adding, updating, or deleting links on your website.
  • Files  -Adding, updating, or deleting any files or documents on your website (provided by you).
  • Pages – Creating new pages or blog posts (content provided by you).

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